Emergency Closure Policy

Kids Come First is committed to having our programs open on all scheduled days. We recognize that emergencies such as the breakdown of essential services (hydro, heat and/or water) or inclement weather days can occur. We must consider the safety of all students and staff when we make decisions regarding full day closures or early closures due to emergency conditions.

In the event that Kids Come First will need to close the centre due to any emergency condition and/or when the adjacent/host school has decided to close, the staff will call families for an early pick up. Should Kids Come First be unable to open our program in the morning, a message will be left on the centre’s voice mail. Parents are asked to call in to the centre on severe weather days to confirm that Kids Come First is open.

No refund will be issued when a closure occurs on a regularly scheduled day. In the event that a closure occurs on a day where parents pay an additional fee, the Board of Directors will review the extenuating circumstances regarding a potential refund or credit.

Kids Come First can provide the complete Policies and Procedures handbook upon request.