Kids Come First is committed to having our programs open on all scheduled days. We recognize that emergencies beyond the Centre’s control such as the breakdown of essential services (hydro, heat and/or water) or inclement weather days or emergency health conditions can occur. We must consider the safety of all students and staff when we make decisions regarding full day closures or early closures due to emergency conditions.
In the event that Kids Come First will need to close the Centre due to any emergency condition and/or when the adjacent/host school has decided to close, the staff will call or email families for an early pick up. Should KCF be unable to open our program in the morning, a message will be left on the Centre’s voice mail. Parents are asked to call in to the Centre on severe weather days to confirm that KCF is open.
Closure due to job action or strike:
- In the event of a job action or strike involving the Public School personnel, every effort will be made to keep the Centre open and operating at full capacity. A job action or strike causes restrictions to the hours of operation and or programs offered. If there is a complete lockout, the Centre may not be able to operate as normal.
Closure due to YRDSB mandated closures:
- In the event YRDSB issues a closure due to significant absences of school teachers and move to online learning for this closure, every effort will be made to keep the Centre open and operating at full capacity. However, if YRDSB decides that the Before and After school programs cannot open, KCF will not be able to provide a program on these days.
Closure due to Health & Safety or other circumstances:
- Due to unforeseen circumstances, the Centre may be required to close for health or safety reasons (i.e. Illness, outbreak, direction from the government and/or public health, fire, flood, etc.)
Closure due to weather conditions:
- If the School Board determines that the schools must close or close early due to severe weather conditions, the Centre will advise parents the program will be closed OR to make arrangements to pick-up their child(ren) earlier than usual. If a trip has been scheduled for the day and is cancelled due to weather, the trip portion will be credited to families.
General Guidelines for Centre Closures:
- In the event of a closure due to an outbreak or quarantine at the Centre, KCF will not be providing a refund.
- Under any of the above circumstances, if closure of the childcare Centre is expected to exceed five working days, the Board of Directors will meet and assess the situation and determine the next steps; taking into account future fees and any other relevant circumstances. Where it is a consideration, every effort will be made to move the Centre to an alternate suitable location, based on Ministry of Education and the local municipal government approval.
- All decisions regarding Centre closures will be made at the discretion of the Executive Director, Board of Directors, and School Principal (where applicable) taking into consideration the safety and health of the children. This will be communicated to parents with as much notice as possible.
UNLESS OTHERWISE NOTED, THE FEES WILL NOT BE REFUNDED DUE TO CENTRE CLOSURES RESULTING FROM CIRCUMSTANCES BEYOND THE CENTRE’S CONTROL